My package was lost. What now?

Just like anything else, mail carriers are not 100% accurate. Please confirm the shipping address on your order is correct. Then please go through these precautions to confirm the status of your package:

- Look for a "notice of attempted delivery" that is frequently left on your front door or mailbox and follow the directions on the notice.
- Look around the delivery location for your package (mailbox, porch, front door, back yard)
- See if someone else accepted the delivery (family members or neighbors)
- Sometimes packages may say delivered up to 1 business day before arrival.

If you think your package is lost please contact

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Can't find what you're looking for?
Let us help you!
Chat with Us
Submit a Ticket
Support Hours
Monday - Friday
Closed on Major U.S. Holidays
Call Us