GLOVE LIGHT AND EPOI LIFETIME WARRANTY
We offer a lifetime manufacturer’s warranty on all of our eLite Glove Lights, ePoi, and our Astro Levitation wand, this way you can buy with confidence. We are the world leaders in Gloving and Light Shows and we have been in business since 2010, so you can count on us to be there when you need service.
What is Covered: We cover any defects in materials or workmanship, which includes electrical components. If it’s our fault that a part fails, we will take full responsibility.
Length of Coverage: Lifetime*
*Please note that the Wholesaler is responsible for paying all return shipping fees.
What is Not Covered: Any physical damage, abuse, theft, loss, or regular wear and tear.
What We Will Do: Replace for the exact same product. If we no longer carry the product, you will be issued store credit.
How to process Lifetime Warranty claim:
- The wholesaler must email firstname.lastname@example.org with the following info:
- Wholesale invoice number that shows the sale from the EmazingGroup to the Wholesaler
- Copy of invoice that shows the sale from the Wholesaler to the customer
- Item(s) and quantity that needs to be replaced
- Return reason
- Return shipping address
We will reply back to you within 1-2 business days. Once your Lifetime Warranty claim is approved please send your items along with the invoice to the address below.
Attn: Lifetime Warranty
220 S Loara St.
Anaheim, CA 92802